We ship from the United States to addresses within the contiguous United States. We do not ship internationally.
Orders are processed within 1–2 business days, Monday through Friday, excluding federal holidays. Delivery usually takes 3–5 business days after processing. Most customers receive their order within 4–7 business days after checkout.
Shipping is free for orders within the contiguous United States. We do not add shipping charges at checkout.
We do not promise a specific carrier. The carrier may vary depending on destination, package size, and service availability. Tracking information is provided when available.
If tracking has not updated within 3 business days after shipment, email info@doterrastores.com with your order number and we will check the status.
For returns, please see our Return & Refund Policy.