doterrastores respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Who we are:
doterrastores
12588 SW 91st Ln, Dunnellon, FL 34432, United States
Email: info@doterrastores.com
Phone: +1 561-634-0840
Information we collect:
We collect information you provide when you place an order, contact us, or sign up for messages. This may include your name, billing address, shipping address, email address, phone number, order details, and correspondence with us. We also collect limited technical information such as IP address, browser type, device information, and pages visited. Payment card details are handled by our payment providers. We do not store full card numbers on our servers.
How we use information:
We use information to process orders, arrange shipping, handle returns and refunds, respond to questions, prevent fraud, meet legal and accounting requirements, improve our website, and send marketing messages when you have agreed to receive them.
Legal bases under GDPR:
Where GDPR applies, we rely on contract performance, legal obligations, legitimate interests, and consent. You may withdraw consent at any time for marketing messages.
Sharing:
We share information only as needed with payment processors, shipping carriers, email and website service providers, analytics providers, professional advisers, and authorities when required by law. We do not sell personal information.
Cookies:
We use essential cookies to run the website and may use analytics or preference cookies to understand how the site is used. You can manage cookies through your browser settings.
Retention:
We keep order and tax records for as long as required by law. Marketing information is kept until you opt out or ask us to delete it. Other information is kept only as long as needed for the purposes described above.
Your rights:
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information. You may also ask us to restrict or object to certain processing. Under CCPA/CPRA, you may request to know, delete, correct, or opt out of the sale or sharing of personal information. We do not sell personal information. You have the right not to be discriminated against for exercising your privacy rights.
To make a privacy request, email info@doterrastores.com. We may need to verify your identity before completing the request.
International transfers:
If information is transferred outside your country, we take steps to protect it through appropriate safeguards.
Children:
Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16.
Changes:
We may update this policy. The current version will always be posted on this page.